We love the WOO game (although it needs the 3.0 versions to make sure you are not set back about 25%). Each time we are finished with a kite session we are keen to see what the WOO scores tell us. But we also know the disappointing feeling when you are about to hit the water and it has an issue and won’t record. Just at its competitor Piq– we did get quite some complaints about the functionality. But we got some tips to prevent you are not losing your WOO 3.0 due to a broken clip. And a reset option that may fix your software issue by yourself. So you can get out again with a working WOO 3.0 within minutes.
The most common one – the blue clip coming off from the mount- has been taken care of. It does take some emails -and patience- to contact WOO support. But you should be able to get the improved version (with a tiny screw holding the clip in place added). Mind you, the WOO still gets wet in it and needs some care (like fresh water and/or other preventive measures) to keep it from rusting on the charging connection points.
But a more serious issue popped up with some of the 3.0 versions. A constant green and/or
Ps the instructions came from WOO themselves late 2018.
1.Download an app called LightBlue Explorer and put your WOO on standby mode with bluetooth on
2. Select the WOO (it will be named Renesas-BLE or the WOO ID)
3. Scroll down until you see the channel stat starts with 0000002- -> see the screen dump for an example
4. Select the channel and tap Write new value
5. Enter 444A44444444 to establish communication with the WOO
6. Tap Write new value again
7. Enter 44BF to tell the WOO to reset
ps It may take up to half a dozen attempts due to lost connections